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Frequently Asked Questions

What are My Cub Rewards?

My Cub Rewards is a program where you can save up to $1.50 per gallon of fuel at Holiday. For every dollar spent at Cub, earn one point toward a fuel discount at Holiday. For every $100 spent (or 100 points earned), receive 10 cents off per gallon of fuel. Plus, earn double points on most gift card purchases. Some exclusions apply. See below for more details.

Do I need a card to participate in the My Cub Rewards program?

Yes, a My Cub Rewards card is required to participate. You can also link your My Cub Rewards card in the Cub app. This way, you can earn fuel points, check your fuel rewards balance and redeem fuel discounts all in one place.

How do I get a My Cub Rewards card?

Sign up at your local Cub store, online at www.cub.com/rewards or with the Cub app.

How do I earn fuel points at Cub?

Any of the following methods can be used at a Cub register to earn fuel points:

  • My Cub Rewards card or key tag
  • My Cub Rewards card-less ID
  • The Cub mobile app
  • Apple Wallet Pass (on iPhones)

Is there a limit on how much I can earn in fuel points?

There’s no limit on how much you can earn in fuel points, but you can only redeem a maximum of $1.50 off per gallon (up to 20 gallons) per trip to the pump.

What items are excluded from earning fuel points at Cub?

You cannot earn fuel points on the following purchases: money orders, postage stamps, lottery tickets, wire transfer services, bill pay services, Cub gift cards, Visa gift cards, MasterCard gift cards, American Express gift cards, alcohol, tobacco, products and services which are sold at face value as a convenience for our customers and fluid dairy products where prohibited by law.

What if I don’t spend $100 in a single trip to Cub?

That’s OK—you can still earn fuel points! We keep track of your fuel point balance and add up how much you spend each time you shop with your My Cub Rewards card, key tag, card number, card-less ID or mobile app at Cub.

What if I spend more than $100 in a single trip to Cub?

Any amount you spend over $100 on qualifying items will remain in your account and be applied toward your next $100 spent. You can earn 10 cents off per gallon for every qualifying $100 spent. So, for example, $200 spent would earn you 20 cents off per gallon of fuel, $300 spent would earn you 30 cents off per gallon, etc.

What if I don’t have My Cub Rewards card, key tag, card number, card-less ID or mobile app at the time of purchase?

Please contact Cub to have fuel points added back to your card immediately or on your next visit.

Can I link more than one My Cub Rewards card to my account?

No, you’re unable to link more than one My Cub Rewards card to your account.

Can My Cub Rewards discounts be combined with other fuel discounts at Holiday?

No, My Cub Rewards cannot be combined with other fuel discounts at Holiday.

Do the fuel discounts expire?

Yes. Fuel discounts expire at the end of the month after the points are earned. For example, if you earn 10 cents off per gallon of fuel on June 1, you’ll have until July 31 to redeem your discount.

How do I know how much I’ve earned in fuel points?

Once you check out at a Cub register, the number of fuel points earned during that specific shopping trip will be noted at the end of your receipt along with the expiration date. You can check your total fuel point balance by logging into your account online, using the Cub app or visiting a participating Cub location’s Customer Service Desk.

Where can I redeem my fuel discounts?

You can redeem your fuel discounts at participating Holiday stores.

How do I redeem my fuel discount at Holiday?

There are three different ways to redeem your fuel discount:

  • Use your My Cub Rewards card at the pump or inside at the register.
  • Use your My Cub Rewards key tag inside at the register.
  • Use your mobile app barcode inside at the register.

If you’re paying at the pump:

  1. Swipe your credit or debit card.
  2. When asked, “Use Cub Rewards Card at the Pump?” Press Yes.
  3. Swipe your My Cub Rewards card.

If you’re paying inside:

The cashier will scan your My Cub Rewards card, key tag or mobile app barcode and authorize the pump to include your fuel discount.

Is there a fuel discount redemption limit?

You can redeem up to $1.50 off per gallon of fuel (up to a maximum of 20 gallons for one vehicle) discounts in a single transaction. Fuel discounts in excess of $1.50 will remain on your My Cub Rewards balance for future use prior to the expiration date. For example, if you have $2.00 in fuel discounts and you redeem $1.50 off per gallon the next time you fill up, you’ll still have 50 cents in fuel discounts to use during your next trip to Holiday. Note: Unbranded diesel and alternative fuels may not be eligible.

Can I redeem part of my total fuel discount balance?

Unfortunately, no. It’s all or nothing unless you’ve earned a discount of more than $1.50. Fuel discounts in excess of $1.50 will remain on your My Cub Rewards balance for future use prior to the expiration date.

Why was I unable to redeem fuel discounts I earned at Cub right after I left my Cub store?

Fuel discount availability may be delayed up to 20 minutes from the time of your purchase.

Why is the Holiday store in my area not participating in the My Cub Rewards program?

Technical limitations prevent some Holiday stores from being able to participate. Please see participating Holiday stores to find a location near you.

What if I lose My Cub Rewards card and had already earned fuel points?

Please contact Cub Customer Care at 855-282-3663.

Who do I call if I have questions about fuel points I’ve earned at Cub?

Begin with your local Cub store with your questions. They may refer you to Cub Customer Care at 855- 282-3663.